Return Policy

At Himsessentials, we want you to be completely satisfied with your purchase. We understand that occasionally, a product may not meet your expectations. That's why we offer a flexible and fair return policy to ensure your peace of mind.

30-Day Satisfaction Guarantee:

If you are not satisfied with your purchase, you may return it within 30 days from the date of delivery. To be eligible for a return, please ensure the following:

1. Product Condition: The item must be unused, unopened, and in its original packaging. We cannot accept returns on products that have been opened or used due to health and hygiene considerations.

2. Proof of Purchase: You must provide proof of purchase, such as an order number or receipt, when requesting a return.

Easy Return Process:

  1. Contact Us: To initiate a return, please reach out to our customer support team via [contact information] within 30 days of receiving your order. Explain the reason for your return and provide your proof of purchase.

  2. Return Authorization: Our team will review your request and, if approved, provide you with a return authorization (RA) number along with detailed return instructions.

  3. Shipping: You are responsible for shipping the item back to us using a trackable shipping method. Please ensure that the RA number is clearly marked on the package.

  4. Inspection and Refund: Once we receive the returned item and inspect it for compliance with our return policy, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

Exclusions:

  • For health and safety reasons, we cannot accept returns or exchanges on products that have been opened or used unless they are found to be defective.

  • Shipping fees, including those incurred for the original delivery and return, are non-refundable.

Defective or Damaged Products:

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or a refund, including shipping costs.

Your Satisfaction Matters:

At Himzesessentials, your satisfaction is important to us. We strive to provide you with high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.

This return policy is effective and may be subject to change without prior notice. We encourage you to review our policies periodically.